Part 1 Subway Services
Unit 1 Inquiry
1.1 Route
1.2 Time
1.3 Equipment
1.4 Others
Tips Welcome to the Shanghai Metro
Unit 2 Tickets
2.1 Ticketing
2.2 Cards and Tickets
2.3 Refund and Maintenance
Tips Don''t Mix up Railway Stations or the Airports in
Shanghai
Unit 3 Subway Security
3. 1 Security Checks
3.2 Subway Regulations
Tips Gentle Reminder
Unit 4 Dealing with Situations
4. 1 Breakdowns
4.2 Emergencies
4.3 First Aid
4.4 Adverse Weather
Tips Turn to Service Centers for Help
Unit 5 Miscellaneous Services
5.1 Lost and Found
5.2 Dealing with Complaints
Tips The First Step on a DIY Tour around Shanghai
Unit 6 Attractions
6.1 Modern Attractions
6.2 Traditional Attractions
Tips Visiting Shanghai by Subway
Part 2 General Knowledge about Subway
Unit 7 A Brief Introduction to the Development of Urban Rail
Transit
Unit 8 A Brief Introduction to a Subway Station
Unit 9 Operation Control Center
Unit 10 The Subway Base
Part 3 Appendices
Appendix I Glossary
Appendix II Key
Appendix III Station Announcements
Appendix IV Onboard Announcements
Appendix V Shanghai Metro Map
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